Privacy Policy
Run Inventory ("we", "us") operates Run Inventory. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and software services.
1. Information we collect
- Account information: name, email, phone, business name, store details, and login credentials
- Billing information: payment status, transaction references, and billing address (card/bank details are processed by Razorpay and not stored on our servers)
- Business data: inventory, orders, customers, vendors, and other data you enter into the application
- Technical data: IP address, browser type, device information, logs, and cookies used for security and performance
2. How we use information
We use collected information to:
- Provide, maintain, and improve the Service
- Process subscriptions and payments
- Send transactional emails (OTP, receipts, account notices)
- Provide customer support
- Detect fraud, abuse, and security incidents
- Comply with legal obligations
3. Payment processing
Online payments are handled by Razorpay Payment Solutions Pvt. Ltd. and its banking partners. When you pay, Razorpay's privacy policy and terms apply to payment data they collect. We receive only payment confirmation, transaction IDs, and limited billing metadata needed to activate your subscription.
4. Sharing of information
We do not sell your personal data. We may share information with:
- Payment processors (e.g. Razorpay) to complete transactions
- Cloud hosting and email providers that help us operate the Service
- Authorities when required by law or to protect rights and safety
All service providers are bound by confidentiality and data protection obligations.
5. Data retention
We retain account and business data while your subscription is active and for a reasonable period afterward for backups, disputes, and legal compliance. You may request deletion subject to applicable law and legitimate business needs.
6. Security
We implement administrative, technical, and organizational measures to protect data, including encryption in transit, access controls, and secure authentication. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
7. Your rights
Depending on applicable law (including India's Digital Personal Data Protection Act), you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us at support.runinventory@gmail.com to exercise these rights.
8. Cookies
We use essential cookies for authentication and session management. Optional analytics may be used to improve the product. You can control cookies through your browser settings.
9. Children
The Service is intended for businesses and is not directed at children under 18. We do not knowingly collect data from children.
10. Changes
We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the latest revision.
11. Contact
Privacy inquiries: support.runinventory@gmail.com
Run Inventory
India